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Go Figure
Our daughter Erin, concerned about the heavy rains Maryland had been having, wanted to have some window wells on her basement checked out.
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Sell What They Ask For
Each year, on the day after Thanksgiving, we celebrate Black Friday. It’s supposed to be the day when businesses finally move from the red ink to the black ink in...
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Get Out And Learn
I went to ISH in Frankfurt, Germany with three friends in 1995. It was my third trip to that monstrosity of a tradeshow and we had arranged with friends at...
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Teddy's Lucky Day
Jane had given Teddy the coupon on his way out the door that morning. He was looking at it as he waited his turn on the Burger King drive-through.
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What Could Go Wrong?
We learned from the pandemic that education is available in many more places than just at live seminars.
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It's Not Me; It's You.
I was sitting next to a 99-year-old woman in an auditorium. I knew she was 99 because she introduced herself as Irene and told me her exact age.
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What's In A Name?
We have so many names for common things and tools that we use in this business; and because I have way too much time on my hands, I started wondering...
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What Do Space Exploration, Beer, and Hydronic Heating Have in Common?
In the early 1900s, hot-water heating systems had to rely on gravity. This system was simple because it had no moving parts (except for the water, of course), but it...
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Radiant Close to Home
I have a photograph taken in Levittown, NY sometime in the late-‘40s. It’s of three men pouring concrete from a truck. The driver is standing by his door and just watching.
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The Hiring Blues
A heating contractor friend sent me this text exchange between himself and a potential employee:
