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What makes for a good counter person?
I asked the many contractors who post regularly on The Wall at HeatingHelp.com to tell me what they like (and don’t like) about the counter people at their suppliers.
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It's Just What I Do
Some years ago, a wholesaler hired me to do a seminar in a New England hotel for about 100 of his contractor customers.
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What I Learned During the 1930s
I was, I’m sure, not even in the minds of my someday-to-be parents, but I’ve spent a lot of time in that decade of the Great Depression nonetheless.
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Why It's So Hard to Find Workers
I went to high school in the mid-1960s. All of the students had to take a “shop” class during the course of our time there.
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Dead Men Tips
My long-gone friend and mentor “Professor” Fremont Lobbestael of Ann Arbor, Michigan once told me about how things were when he first got started.
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What's In The Way?
In the city of Worcester, Massachusetts, which snuggles into the center of the state, you will find Mount Saint James, and upon that steep hill you will find The College...
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Service Is Never Easy
We live in Bethpage, NY, a suburban Long Island town, known for the now-gone Grumman (maker of fine canoes and lunar landing modules) and a golf course that breaks hearts...
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Good Help Is Hard To Find
My neighbor, Tony, loves his house. We live in a low-crime neighborhood on Long Island but Tony is always on guard against miscreants.
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I Can See Clearly Now
Five years ago, I had cataract surgery. I had no idea that I needed cataract surgery because I thought what I was seeing was normal.
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What You Have to Do to Win Their Business
I recently posed this question to The Wallies, they being contractors who post nearly every day on The Wall at HeatingHelp.com: If a new wholesaler moved into your town, what...
