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How to have a boiler replaced (without getting steamed)
"We haven't had decent heat since that heating contractor left our basement," the woman complained. She was about as angry as any homeowner who had ever called me.
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Is it too cold outside to run my AC?
An interesting question, asked and answered on The Wall:
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Association People
I was in Manhattan for a meeting and had some extra time on my hands, so I strolled over to West 31th Street to where a bunch of guys had...
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The Importance of Product Binders
Mike, an old friend, sent me an email that had me spinning back in time. He wrote, "I am sure that there is a story here. A while back, we...
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Here's To The Unsung Heroes
Marianne's cousin, Suzanne, married Phil back in the early-Seventies when we were all young, dumb, irresponsible and absolutely bulletproof.
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Dealing with mercury in an old heating system
On my lifelong journey toward understanding the peculiar ins and outs of older American heating systems, I've made some mistakes. Particularly when I was living in The Age of Ignorance.
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We hire the unhirable
So we've been telling each other for years that not many young people are coming into this fascinating industry of ours.
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My Partner, My Spouse
Having been married to The Lovely Marianne for more than 45 years, and having been in business with her since 1989, I feel qualified to give you this advice on...
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Form Follows Function
In 1896, the American architect, Louis Sullivan, came up with the idea that form should follow function.
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The Origin of the British thermal unit
Every wonder why it's a British thermal unit and not a Polish thermal unit? I mean, why not a Ptu?
