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Rinnai America Corporation Announces The Industry’s First Wi-Fi Connectivity To Gas Tankless Water Heaters

Top-selling tankless brand offers Wi-Fi capabilities for gas tankless units, new and existing; Streamlines and improves customer service for dealers, and offers home connectivity for consumers.

Rinnai America, the number-one selling brand of tankless water heaters in the United States and Canada, is introducing the industry’s first wireless module and app for gas tankless water heaters. By integrating Wi-Fi connectivity, new and existing residential and commercial Rinnai Tankless Water Heaters, dating back as far as ten years, can be enabled to be monitored and controlled via smart devices for water heating management, control and maintenance. The wireless module will be available through Rinnai America Corporation’s wholesale distribution early next year.

“Rinnai’s new tankless Wi-Fi capabilities allow consumers to further expand in-home connectivity of major appliances that shape their daily living habits, while also helping dealers develop deeper relationships with their customers by allowing them to communicate with each other more quickly and proactively - ultimately, providing their customers with peace of mind and enabling dealers to grow their business,” said Susan Mittelbrun, Vice President of Marketing at Rinnai America Corporation. “Because the device directly links them to their customers, dealers can enhance solutions and services.”

The new Wi-Fi module, which can be bundled with a new Rinnai tankless water heater purchase, or installed on an existing model, attaches easily to the Rinnai Tankless Water Heater by a two-wire interface quickly connecting through the local Wi-Fi network. Once connected and the free Rinnai app is downloaded and activated, the Rinnai Tankless Water Heater is associated to the Rinnai independent dealer, and monitoring and communications are initiated. Additionally, the user can control their tankless water heater from a smartphone or tablet to turn the system on and off, change the water temperature, monitor status and activate the recirculation system.

For dealers, the wireless access serves as a remote diagnostics tool and saves time. The Wi-Fi module pushes system codes and other service information automatically to the dealer, either locally or remotely, allowing them to proactively contact their customers and know in advance service needs before ever leaving their place of business. Dealers are also able to reference diagnostic codes, product information, step-by-step instructions, with links to manuals, training, videos and more.

“At Rinnai, we are committed to industry leadership in tankless water heating, meeting market demand and customer needs. Rinnai’s Tankless Water Heaters have always been ‘smart’ products, but with the addition of Wi-Fi, smart just got even smarter,” said Joe Holliday, Senior Director of Business Development at Rinnai America Corporation.

About Rinnai

Rinnai America Corporation, a subsidiary of Rinnai Corporation in Nagoya, Japan, was established in 1974 and is headquartered in Peachtree City, Ga. Rinnai Corporation manufactures gas appliances including tankless water heaters, a wide range of kitchen appliances and heating and air conditioning units. As the technology leader in its industry, Rinnai is the largest gas appliance manufacturer in Japan and is the No. 1 selling brand of tankless gas water heaters in the United States and Canada. Annual corporate revenues, including those of its subsidiaries, are in excess of $2.8 billion. With a global perspective to create 21st century products for the home and business, Rinnai Corporation commits itself to safety and the pursuit of comfortable lifestyles. For more information about Rinnai’s entire product line, visit


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