The HVAC Business → Darn-Good Stories Help Topics

We learned from the pandemic that education is available in many more places than just at live seminars. Webinars, for instance, are safer because you’re watching them al...

We have so many names for common things and tools that we use in this business; and because I have way too much time on my hands, I started wondering how those names came...

Some years ago, back when my joints didn’t crack when I dragged myself off the couch, I was father to four little girls. The last two are twins and there’s just a bit mor...

Our daughter, Erin, bought our business in 2016 when Marianne and I retired. Erin is of an age where she is more comfortable with technology than I am, and she was the br...

We had a warehouse break-in over the weekend when I was young and working inside-sales (read, order-taking) for a manufacturers’ rep on the Isle of Long. We had just move...

Twenty-five years ago, I wrote a story for this fine magazine I titled it, "Only Gus Touch." Over the years, many people have told me they still remember that tale and as...

I’m 69 years old and my hair is as brown as it was when I was a teenager. A bit of it, mostly around my ears and the back of my neck, sneaks in as gray, but some Russian ...

It was the spike in the cost of paper that eventually led to Bailey’s Great Experiment. The printer blamed the 50 percent increase on El Niño and lousy weather in the Pac...

On July 8, my body’s odometer went over 25,000 days. When life’s dial flipped to that number, I woke with wonder and thought, once again, that I probably should have chan...

It wasn’t a very long list – just 25 people in all – but it nagged at Buddy in the night and robbed him of his rest. He’d toss and dream unsettling dreams of Mrs. Gibbing...