The HVAC Business Help Topics

When you do something stupid, you will always receive an award, which will lead you to do things of greater stupidity. This is the first rule of stupidity, and I learned ...

Our daughter Erin, concerned about the heavy rains Maryland had been having, wanted to have some window wells on her basement checked out. She called a company she found ...

Each year, on the day after Thanksgiving, we celebrate Black Friday. It’s supposed to be the day when businesses finally move from the red ink to the black ink in their y...

I went to ISH in Frankfurt, Germany with three friends in 1995. It was my third trip to that monstrosity of a tradeshow and we had arranged with friends at Danfoss to vis...

Jane had given Teddy the coupon on his way out the door that morning. He was looking at it as he waited his turn on the Burger King drive-through. “This is a good deal,” ...

We learned from the pandemic that education is available in many more places than just at live seminars. Webinars, for instance, are safer because you’re watching them al...

I was sitting next to a 99-year-old woman in an auditorium. I knew she was 99 because she introduced herself as Irene and told me her exact age. Then she sat back and wai...

We have so many names for common things and tools that we use in this business; and because I have way too much time on my hands, I started wondering how those names came...

A heating contractor friend sent me this text exchange between himself and a potential employee: Potential employee: “Did you receive my application?” My friend: “Yes.” P...

I got an email from the Customer Service Manager at a well-known boiler manufacturer whose name I will keep to myself. His email made me think of the laws of physics and ...