Laugh, learn, and gain tips for success with these entertaining and informative articles about the HVAC business.
Back in my rep days, the V.P. of our company was a flashy guy with a gold, lion’s-head ring that was the size of a golf ball, an even bigger fancy watch, and a Cadillac t...
Long Island has some of the most beautiful beaches I've ever seen. Our town has its own beach on the ocean and The Lovely Marianne and I go there all summer long to sit a...
I got involved with the Internet in 1996, when we built our first Web site. I wasn't sure the Internet would take off in those days. Brilliant, eh?
You can't make this stuff up. Some years ago, The Lovely Marianne and I visited Rome with friends and on a gorgeous Sunday morning in early spring, we got up early to att...
I was doing a seminar and during the morning break a contractor told me a story about something he has been doing for the past few years. I thought you'd enjoy this as mu...
All the marketing in the world can’t get you around one properly placed, dopey employee. That person can take all your hopes and dreams for your business and flush them d...
If you're a contractor, you may use this (with whatever additions or deletions you'd like) as part of your proposal when you visit with a potential customer. Who knows? I...
There's a restaurant chain here in the east called Legal Seafood. They've been in business for years, and for good reasons. Their places are clean and attractive.
I tried to explain to her what life had taught me about the Algebra Regents. It really hadn’t mattered one bit in the long run. She looked at me, rolled her eyes and stam...
In April 2008, my article "On Hiring" was published on HeatingHelp.com and circulated in a weekly email letter to industry professionals. In it, I urge contractors to tak...